Deposits & Payments:

Once you have made a booking, we will ask for payment in advance of travel. A deposit to hold your reservation is requested within 10 days of booking. For day tours, the deposit is $25 per person.

For overnight tours, a deposit of $250 per person, along with the premium for cancellation insurance, if required.

Full payment due 30 days prior to departure for day tours & 45 days prior to overnight tours. Payment is accepted in cash  or cheque. Cheques should be made payable to Ilderton Tours Inc. Currently, we do not accept credit cards. Payment plans  can be arranged for extended tours. On booking also mention any physical disabilities (walker, cane, etc.) Physically challenged persons are welcome to travel with Ilderton tours, HOWEVER, they MUST have a CAPABLE traveling companion to assist them at all times.

Cancellation Charges:

Cancellation charges may apply if you need to cancel your trip after payments have been made. The amount of the charge is dependent upon the date notification of cancellation is received by Ilderton Tours with respect to the departure date of your booking. If you must cancel, you must notify us as soon as possible to minimize cancellation penalties. A $15 service charge will be applied to any refund issued. If you must cancel. Without cancellation insurance the following fee would apply.

 

Cancellation Days
prior to departure

 Cancellation Fee

Refund Service Charge

Day tours:

More than 11 days

None

$15.00 Service Charge

Within 10 days

100% of tour price

$15.00 Service Charge

Overnight tours:

More than 45 days

None

$15.00 Service Charge

21-44 days

50% of tour price

$15.00 Service Charge

Within 20 days

100% of tour price

$15.00 Service Charge

 

Passport or Nexus Card or Native Status card is required for entry into United States. If under 16 years if age, only a Birth Certificate is required when traveling by land. Entry to another country may be refused even if the required information & travel documents are complete. Ilderton Tours and/or Greyhound will not be responsible for any charges related to border refusal.

Responsibility:

Responsibility of Ilderton Tours Inc, Ilderton, Ontario acts solely as organizer of tours & is responsible for making all reservations & charting the routes as outlined but it is expressly understood & agreed between the tour organizer & the passengers that IldertonTours Inc shall not be responsible for:

  1. Non-performance on the part of any hotels or other accommodation for any act or omission of the tour organizer.
  2. Any delays, misconnections, loss, damage or injury to persons or property or for any substitution of hotels or carrier equipment beyond the control of the tour operator, or for any additional expenses occasioned thereby.
  3. Any inconveniences, loss of enjoyment, upset, disappointment, discreet or frustration whether physical or mental however caused, except where caused directly by the tour operator.
  4. Any additional costs incurred or any ancillary loss sustained as a result of cancellations or delays of tours caused by inclement weather conditions, acts of God, or any other event, which result in one or more persons being unable to continue or complete the tour through no direct fault of the tour organizer.
  5. Single pricing does not guarantee single seating on the bus.

 

The tour organizer reserves the right to make any changes before or during the tour for the comfort & enjoyment of the passengers & it is agreed & understood that any increase in costs occasioned by such change shall be paid by the passengers or any decrease in costs occasioned by the change shall be refunded to the passenger.

All tour itineraries are subject to change or cancellation without prior notice.

Ilderton Tours Inc shall have no responsibilities beyond their refund of all monies paid by the passenger which is deemed to constitute full settlement. The tour organizer reserves the right to decline any person as member of the tour at any time before or during the tour should such person’s presence be considered detrimental to the interest, comfort, & enjoyment of the other tour members. Any person leaving the tour during operation will not receive a refund of unused services.

Ilderton Tours Inc & all passengers agree that the conditions set out herein are part of the terms between the passenger & the tour organizer. Acceptance of the ticket for the tour or any deposit given to the tour organizer will represent acceptance by the passenger of all the aforementioned conditions.

 

Ilderton Tours. PO Box 126 Ilderton, ON N0M 2A0 | 519-666-0905 | ildertontours@execulink.com
NOTE: Prices subject to possible surcharge due to fluctuation in currency or fuel charges.